As a business owner or
manager, you work hard every day to balance profit with performance, and happy
customers with pleasant bottom lines. At the end of the day, you might be
surprised to learn that your restaurant employees can have creative ways to steal
from you. Video surveillance can help you curb your employees' cravings
to steal. While we know that you should be able to trust your staff, as
most people are inherently good, there are some time when it does not happen so
Here are some of the ways
that money may be finding its way out of your restaurants doors without you
walk-out that was not real. We would all like to think that people would never just walk out on their
checks, but the fact of the matter is that it does, unfortunately, happen.
While walk-outs are a legitimate fact of the restaurant business,
they are not always really as they appear. Servers and bartenders
can easily steal from you with a false walk-out.
drinks. Your establishment might
permit a certain amount of drinks to be given out to regulars or for
special occasions, or perhaps your restaurant does not have any leniency
in the drink policy. In either case, giving drinks away is a super
common way for employees to steal from the restaurants for which they
work. Not only does the cash for the drinks not make it into the
register, but the employees often get a larger tip for the gratis drinks.
Inventory. Staff members that have
the ability to pour an extra shot or ten, and at the end of the night, can easily fill up liquor bottles with water to make them heavy
and look full. Inflating inventory can be an easy way for money to
find its way out of your pockets. Not only is the liquor being given
away for free (or at little cost), but the reviews that can result from
subsequent customers getting your watered-down beverages can be even more
harmful than the few lost shots. Video surveillance can help you
find these tricks and put a stop to the loss of money.
up top shelf and well liquors. When this happens, it's rarely an accidental mix-up. In fact,
bartenders and servers know very well that the top shelf alcohols cost
much more than the well liquors. When they become confused in a
glass, normally the restaurant staff is ringing in the well liquor,
charging the customer top shelf prices, and pocketing the
thievery. Sometimes, this means
using the "no sale" button on your POS and grabbing a little
extra cash off the top. Other times, this may mean that wine bottles
or food stuffs find their way out the back door or in the backpacks on
employees. If your staff does not feel the threat of video
surveillance, they are not likely to take care to be as cautious and
protective of your business as you would and should be. From canned
vegetables to homemade pies, things can sneak out of the front door with
brazen and blatant thievery.
You can still trust your
staff when you have video surveillance measures in place. It often takes a
little extra security to make you feel comfortable as a business owner.
If you have concerns about theft in your restaurant, contact the team at Bates Security! Video surveillance
can be an amazing way to keep tabs on your cash, and we are here to provide
you with insight and expertise, and we are always happy to help!