Bill Payment

For questions regarding your billing, please contact our Accounting Department with the information provided below.

Central Kentucky: 859.244.4000
Northern Kentucky: 859.356.0355
Toll Free: 800.403.9471
Fax: 859.226.5253

Accounting: billing@BatesSecurity.com

Mailing Address:

3166 Custer Drive, Lexington, KY 40517

Physical and Shipping Address:
3166 Custer Drive, Lexington, KY 40517


If you would like to have your account set-up so that your payment is automatically paid via debit or charged to a credit card, print and complete the Auto Draft Form and then return it to us per the instructions on the form. Your regular payment can be drafted from a checking or savings account or can be charged to either a Visa, MasterCard or American Express credit card.

Pay your bill online

If you would like to pay your bill now, click here.

Our Address

3166 Custer Drive
Lexington, KY 40517

Toll Free: 800.403.9471
Fax: 859.226.5253
customerservice@BatesSecurity.com

© 2017 Bates Security. All Rights Reserved.

Web Design by eLink Design, Inc.
Hosted by Intelliwire, LLC.

Get a Free Quote






Newsletter Sign Up


Give Us A Call

Central Kentucky: .. 859.244.4000
Northern Kentucky: . 859.356.0355
Toll Free: ......... 800.403.9471
Fax: ............... 859.226.5253

Central Monitoring Station ext. 1
Service .................. ext. 2
Sales .................... ext. 3
Customer Service Center .. ext. 4
Accounting ............... ext. 5
Installation ............. ext. 6

Send Us A Message